Renmoney Microfinance Bank is one of the top digital microfinance banks in Nigeria today. They are fully licensed by the Central Bank of Nigeria (CBN) and insured by the Nigeria Deposit Insurance Corporation (NDIC).
With over 1,000,000 app downloads and hundreds of thousands of active users, Renmoney has grown into a trusted option for quick loans, high-interest savings, and simple banking services right from your phone.
One of the most common needs for customers is how to check account balance on Renmoney. Unlike some microfinance banks that provide USSD codes, Renmoney focuses mainly on their mobile app to give you a fast and secure way to view your account details.
Ways to Check Your Renmoney Account Balance
1. Renmoney Mobile App
This is the most reliable method:
- Download the Renmoney app from Google Play or Apple App Store.
- Log in with your registered email and password.
- Provide your BVN when required for security.
- Once you’re logged in, your account dashboard will show your balance instantly at the top of the screen.
The balance shown includes both your available funds and loan status if you have any active repayments.
2. Loan & Savings Balance
Inside the app you will also see:
- Savings balance (RenVault, RenFlex, Smart Goals).
- Loan balance (current loan amount, repayment due date, and total left to pay).
This makes it easy to know exactly how much you owe or how much interest you’ve earned on deposits.
3. Notifications & SMS Alerts
Renmoney also sends SMS and email alerts after every major transaction. While this won’t show your full balance, it helps you track inflows and outflows without logging in.
4. Contact Support (If App Is Not Opening)
If you’re unable to access your app due to network downtime or login issues, you can check your balance by reaching out to Renmoney directly:
- Phone: 0700 500 0500
- Email: app@renmoney.com
- Or raise a help ticket inside the app once you regain access.
Common Issues and Fixes
- App not loading → Check your internet connection and ensure the app is updated to the latest version.
- Invalid login details → Reset your password through the app with your email.
- Balance not updating → Sometimes transactions take a few minutes to reflect; refresh the app or wait for SMS confirmation.
FAQs
1. Does Renmoney have a USSD code to check balance?
No, Renmoney does not provide USSD banking at the moment. All balance checks are done on the Renmoney mobile app or through customer support.
2. Can I see my loan balance inside the app?
Yes. The app dashboard shows both your active loan balance and repayment schedule.
3. What if I lose access to my phone?
You can install the app on a new device, log in with your email and password, and your balance will still appear. For security, Renmoney will request OTP verification for the new device.
4. Is checking balance on the app secure?
Yes. The app uses encryption, OTP, and BVN verification to keep your account safe.
Conclusion
Checking your account balance on Renmoney is simple and fast. All you need is the Renmoney app installed on your phone, and within seconds you can view your savings, loans, and transaction history.
If the app isn’t working, you can always reach support through their phone line or email.
Renmoney remains one of the easiest ways to manage money digitally in Nigeria today, with everything accessible at the tap of a button.
