Is the Frimoni App Legit? Review & Complaints

Abdul
Abdul

If you’ve been searching for a quick loan app in Nigeria, you’ve probably seen the Frimoni App appear on the Play Store or recommended by someone online. The question many people ask before trying it out is simple, is Frimoni really legit or another scam app?

In this article, we’ll look into what Frimoni actually does, how it works, users’ experiences so far, and verified complaints from Nigerians.

About the Frimoni App

Frimoni is a Nigerian mobile lending platform operated by Quark Financials Nigeria Limited, a registered financial company recognized under the Corporate Affairs Commission (CAC) and operating under CBN guidelines for digital lenders.

The app provides instant personal loans to verified Nigerian users between ₦5,000 and ₦1,000,000, depending on credit score, repayment history, and BVN match.

Is the Frimoni App Legit?

Yes, the Frimoni app is legit.
It’s not a scam platform and has been active in Nigeria for a while now with consistent repayment records. The app has over 100,000 downloads on the Google Play Store and a fair user review rating that has improved over time as updates fix previous bugs.

The company behind the app, Quark Financials, has a verified office presence in Lagos and active customer support lines that respond both by phone and WhatsApp.

How Frimoni Works

  1. You download the Frimoni App from the Play Store.
  2. Register with your phone number, BVN, and selfie photo.
  3. After verification, you’ll get loan offers based on your credit score.
  4. If approved, the money is sent directly to your linked bank account.
  5. You can manage and repay the loan inside the app using your bank card or wallet.

The entire process takes between 5 and 15 minutes depending on your network and verification response.

What People Like About the Frimoni App 

Here are the common positive reviews people shared online and across social media:

  • • Fast approval: Many users said loan approval happens within 5–10 minutes after account verification.
  • No collateral: You don’t need guarantors or documents, just BVN and correct details.
  • • Simple repayment system: In-app repayment through card or transfer is smooth.
  • • Active support: The WhatsApp line and phone calls respond faster than most other apps.
  • Genuine payouts: Approved users confirm receiving money directly into their bank accounts.

Frimoni reviews

Common Complaints About the Frimoni App

No loan app is perfect, and Frimoni still has its issues—here are the top real complaints users shared recently:

  • App crashes during registration— Some phones experience bugs, especially older Android versions.
  • • High interest rate for first-time users— First-time borrowers may get higher rates until they repay the first loan.
  • • Limited loan increase— You may need 2–3 successful repayments before your limit goes up.
  • Network downtime— During peak hours, verification codes or OTP might be delayed.
  • Repayment notification delay— Some users reported that it takes a few hours for the “loan repaid” status to update after payment.

Frimoni’s support usually resolves these through in-app chat or WhatsApp response.

Platform Average Rating Summary
Google Play Store ⭐ 4.2 / 5 Fast loan, few bugs, good updates
Tech Review Blogs ⭐ 4.0 / 5 Reliable but interest rates vary
Social Media User Groups (Telegram/Facebook) ⭐ 4.1 / 5 Legit and paying, needs faster approval sometimes

Frimoni Customer Service Contact 

If you have a complaint or delay, here’s the official support:

  • Phone: 09078447405
  • Alternate line: 09111631533
  • WhatsApp: 07016075663
  • Email: fric@frimoniapp.com
  • 🏢 Office: Allen Road, Ikeja, Lagos, Nigeria

They respond faster on WhatsApp between 8am and 11pm daily.

FAQs 

Q1. Is Frimoni registered under CBN?
Frimoni operates under Quark Financials Nigeria Ltd., which is licensed and recognized by CBN under the digital lender category.

Q2. Can Frimoni block my BVN?
No. They can only report your credit behavior to the national credit bureau—not block your BVN.

Q3. Is the Frimoni app safe to use?
Yes. The app uses encrypted data channels for BVN and personal details.

Q4. Why was my loan rejected?
Usually caused by incorrect BVN-bank match, poor credit score, or incomplete profile.

Q5. How do I delete my Frimoni account?
You can contact customer service via email or WhatsApp to request account closure and data removal.

Conclusion

Frimoni App is legitimate and functional for Nigerians looking for instant small- or medium-sized loans without collateral.
Although there are some minor issues like delayed repayment updates or app glitches, it still delivers what it promises, quick funds, fast verification, and responsive support.

You can try out some other loan app such as Branch and Alend.

If you plan to use Frimoni, make sure to register with accurate BVN details and repay early to enjoy lower interest and higher loan limits in your next borrowing cycle.

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